We’re here to help
Questions, feedback, a bug, a billing issue, or a request to delete your data — reach us directly and we’ll get back to you.
support@tongoia.com
Email us — we usually reply within a couple of business days.
Frequently asked
How do I cancel my subscription?
Manage or cancel anytime from your Apple App Store or Google Play account settings. Cancelling stops future renewals.
How do I delete my data or account?
You can delete individual meetings inside the app, or email us at support@tongoia.com to delete your account and all associated data.
Do other people know a meeting is being recorded?
You’re responsible for telling participants and getting any consent your local laws require before recording or interpreting a meeting.
The translation or transcript looks off — why?
Tongo uses AI, which can occasionally mishear or mistranslate, especially with background noise or overlapping speakers. Please double-check anything important.